What the hell do u expect? You tell customers to save energy and water, then u spend all this money for junk mail telling us how to conserve on energy and water. So we cut back on watering our yards(not from the economy but because your rates are aleady so high!)and now your not making enough money, so you raise the rates again! what a bunch of BS!

>>>"Fixed costs to maintain 800 miles of distributions pipes, a water treatment facility and more than two dozen reservoirs.>>>”...Oh, and don’t forget to mention that nice fancy building you just vacated on the river, and the new one you just built...... Yeah, stick it to consumers, who are trying to save water and money and who are just trying to survive in this high cost era. But you sure enjoy your new building.

Ridiculous, just ridiculous. After all the bluster of "layoffs" earlier this year, I thought this organization was learning to live within its means. Hardly. How about adjusting your salaries to be in line with what is reasonable pay in this community? How about laying off more of your bloated staff? No, you just keep going back to the limitless well of captive rate payers, sucking them dry.