County: Call center shifts 180-job facility from Cottage Grove to Veneta

County: Call center shifts 180-job facility from Cottage Grove to Veneta

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VENETA, Ore. - A call center will bring 180 jobs to town in the near future, county officials said.

First Call Resolution already employs 700 people at facilities in Roseburg, Coos Bay and Grants Pass.

The company set its sights on Cottage Grove, where the city prepared for the new industry by installing fiber optic cables to handle the telcommunications needs of a call center, according to Lane County Commissioner Jay Bozievich.

But when the company couldn't come to an agreement with a landlord in Cottage Grove, the county stepped in to help the company find another location, Bozievich said.

The commissioner expects First Call Resolution will sign a lease this week on space in the West Lane Shopping Center off Highway 126W.

The company expects to employ 180, with potential for a total of 300 jobs in the future, Bozievich said.

First Call Resolution provides services to over 50 clients outsourcing to companies for technical support, sales and social media solutions, according to its website.

The company expects to hold a job fair in the coming weeks to staff the call center. Details haven't been finalized yet.