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Digital TV HELP

Having a problem getting our Digital TV signal? Please read this first: Understanding Digital Reception

If you are still having trouble, please complete this form and we'll get back to you.

Name:

Address:

City:

Phone Number:

Email Address:

Channel you are trying to receive:

Receiver Type:

Converter Box Brand (if used):

TV Brand (if Digital):

Type of Antenna:

Describe the kind of problem you are having:





HD Converter Box Coupons

Beginning June 12th 2009, anyone who does not own a digital set and still gets their programming via over-the-air antennas will no longer receive a picture. That's the day the television industry completes its transition from old-style analog broadcasting to digital.

It's been estimated that the converter boxes will cost between $50 and $70 and will be available at most major electronics retail stores. The National Telecommunications and Information Administration is now accepting requests for two $40 coupons per household to be used toward the purchase of the boxes.

To request a coupon, consumers can apply online at www.dtv2009.gov. The government also has set up a 24-hour hotline to take requests,
1-888-DTV-2009 (1-888-388-2009).

Congress has set aside $1.5 billion for the coupon program, which will fund about 33.5 million coupons, along with other costs.

The first 22 million coupons will go to all households that request them. That includes, for example, a residence that gets cable service for one television but has a spare TV that still uses an antenna.

The rest of the coupons, however, are meant only for those who do not subscribe to a pay-television service.

For more information on the DTV transition visit - http://www.dtv.gov/


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